Madelin & Irving

May 29, 2025 • Costa Mujeres, Quintana Roo, USA
55 Days To Go!

Madelin & Irving

May 29, 2025 • Costa Mujeres, Quintana Roo, USA
55 Days To Go!

Q + A

You have questions regarding your reservation?

The wedding coordinator's contact information is: Phone number: 908 292 8879 ext. 2 Email: reservations@simplymaryed.com. You can also locate it on the rsvp and reservation page.

Can someone bunk in my room if I already reserved it?

If the person is not on the hotel's system as being a guest in the room, they will not be able to enter the resort. Everyone must be accounted for since it is an all inclusive resort.

Are children allowed?

To give all our guests the opportunity to celebrate without having to worry about little eyes and ears, we politely request no children under the age of 13.

Will transportation be provided to and from the airport to resort?

Yes, the transportation is available you will just need to schedule it with the wedding coordinator.

Why am I getting charged a $100 fee at check-in if I am staying at the same hotel?

As per the hotel’s policy, private and group events, like our wedding, are an additional charge for guests staying at the hotel. The room block we arranged with the hotel included access to these events. However, for reservations made outside of the room block, the hotel doesn’t automatically include access to these events, which is why you’re seeing the $100 fee. This might explain why the outside reservation price was a bit cheaper than the room block rate, something we weren’t fully aware of when we shared the details with everyone. We did try to have the fee waived on your behalf, but unfortunately, the hotel was unable to accommodate that request, as it’s part of their policy.

Allergies?

If you are allergic to any type of food, please let me know ASAP so that I can advise the hotel especially for the wedding food menu.